What our Customers say...

Testimonials

Scott and Mike are the owners and they both run every aspect of the business. True professionals and hard working guys! I highly recommend them for water damage, mold growth or anything you need for restoration of your home!

I’m very happy with the service I received from SERVPRO. I was treated with respect and everything was handled in a very professional way. The most important part was the way the SERVPRO team were able to accommodate their work schedule since my work schedule is from 6:30 to 6:30 all week. If I have the opportunity, I will highly  recommend SERVPRO . Thank you SERVPRO!

These guys are awesome! They have a very knowledgeable, professional and friendly crew.  Johnny was quick to respond to my request and made the whole process simple and easy to understand and their tech Scott is awesome at what he does and knows a lot about the mold remediation process.  Highly recommend!

Excellent service! Scott came by every day during the dry out of my bathroom after the shower valve broke inside the wall. He also called several times and gave me great advice. He was at our house when two other cleanup companies came to remove debris and explained my damage to them. He is VERY professional!! We wish we could call him for any problems around the house.

HIGHLY HIGHLY RECOMMEND! SERVPRO of Coronado responded to my call on Friday evening and was at my house within an hour after an unforeseen leak occurred in my second story master bedroom.  On the initial call, we were advised what actions to take right away before they arrived.  Once at our home, a survey or the area where the leak as well as adjacent walls and floors occurred, and a recommendation for a dry out was implemented.  We were in very active touch via text throughout the weekend to monitor the progress and 2 additional visits occurred the following week to determine the progress.  Ultimately a dry out was all we needed and SERVPRO's immediate response helped save us thousands of dollars as well as an insurance claim for damage.  We were so impressed with their professionalism, customer service, expertise and response time.  Of note, this same chapter of SERVPRO responded to another serious water damage issue that occurred in our prior home a couple of years ago, and I was equally impressed with their service.  Will always use and recommend in the future if need be.

Outstanding company that was very professional and responsive to my needs. Not every day I have a roof leaks and SERVPRO understands this! Recommend to all who may need this kind of service.

I was referred to SERVPRO when my water heater blew in the garage, and the water leaked inside the walls. Scott came in, explained everything in details, and checked for wet spots inside the wall and floor.
All employees were very polite, always on time, and left the place very clean. In the end, they did a great job, and I will definitely use them again if I ever need (I hope I don't!).
Before hiring any water damage restoration service in San Diego, I highly recommend you speak with Scott.

Staff is professional, task oriented and respectful. They explained what they would do. I will certainly recommend SERVPRO to others.

Highly recommend SERVPRO of Coronado / San Diego Bay SW. Every member of this team has impeccable integrity. Always willing to go above and beyond for their clients. They always keep a strong line of communication open. In emergency situations, these are the guys you will want working on your behalf.

Johnny and Mike could not do enough to help me when I had a burst water pipe. They were the first to identify the problem and were sympathetic to my plight. They left everything clean and were very courteous.

I was beyond thrilled with SERVPRO. My water heater burst and flooded my sons room and my storage room. I had never dealt with water damage before and had never filed a homeowners claim before. They really helped walk me through the process, what my options were, and helped me make informed decisions. They were very responsive, always on time and provided a great service. Everyone I interacted with was so professional and helpful. So appreciative for all their help.

This company is quick and responsive, as well as diligent to their efforts to restore not only your home, but your lives, back to normal! I would recommend them for any and all emergency services!

Happy with the work of SERVPRO of Coronado / San Diego Bay SW. Would recommend to anyone who has water damage.

I was really impressed with the work they did in my house, they are fast, professional and trustworthy people to work with, thanks Johnny and Martin.  I truly recommend this company.

Late on a Sunday afternoon my downstairs was flooded with water and raw sewage from an apparent blockage in the city sewer system. Within one hour of calling Scott Tomsey at SERVPRO of Coronado/San Diego Bay SW he and his team were already at work removing all water and contaminates and rescuing my property from further damage. Their quick response and action allowed me to stay in my home while repairs are being made to restore my property to its previous condition, which would not have been possible without their timely response and hard work on a Sunday night.

We had water in our San Diego home last month. Scott and his team at SERVPRO were great to work with as they were professional, kind, and courteous. They reassured us with their knowledge and expertise. We couldn't be happier with the outcome. 100% recommended!

The team worked efficiently and cleanly. The management team was incredibly insightful and provided excellent communications.

Johnny has always been so great to work with! These guys know how to work with the insurance companies so that you don’t need to deal with them and also have awesome customer service!

Scott and Martin from SERVPRO Coronado were great. They are efficient, fast and really professional. They were always on schedule and patient to explain everything about the situation and process for the walls to dry. If a water leak happens again I will call them back. Thank you !

SERVPRO was incredible. We had a mold situation and they resolved the situation in a timely manner, with top notch professionalism. And they kept the remediation cost within the estimate they quoted, which was reasonably priced for the job. And most importantly they did a very good job, completing the project within the time they said. I worked with Scott Tomsey. He was very knowledgeable. He eased our concerns and timely responded to each of my questions. A true professional. They clearly take great pride in their work, and get the job done right.

SERVPRO of Coronado was professional and thorough, showing concern for my family during every step of the cleaning.  I would definitely use them again and recommend them to others.

I couldn't be more happy with Scott and SERVPRO. We had an emergency after the flooding in Coronado and Scott was immediately on it! So professional, gave great advice, and worked quickly and professionally so our tenant could move back in as soon as possible.

We had a wonderful experience with SERVPRO and it's owner, Scott. We called Scott after discovering a flood in the crawl space under our house. He was very nice and was over to our house within 20 minutes! He surveyed the damage and gave us his honest, professional opinion. We felt he was very trustworthy and there was no question that he knew his stuff. We also appreciated the willingness to work in a 24" crawl space. We proceeded with his recommendations and everything is working perfectly now.
The plumber he recommended was also very reasonably priced, quick, and professional.
Hopefully we never have another flood but if we do we will definitely call Scott!

SERVPRO did an amazing job, they treated our family with respect, answered all our questions and were very thorough with resolving any issues. They were great at making a bad situation manageable and walked us through all the steps explaining everything along the way. I really appreciate all their help and efforts to help our family through a difficult situation, they made the process so much easier and bearable, we are very grateful for all they did for us. Highly recommend them.

Thank you SERVPRO! Getting a call that one of our rentals was two inches under water was not something we looked forward to but knowing one call to SERVPRO would help us get this mess under control. Sure enough, they showed up and from beginning to end we had excellent and professional service. They dealt with insurance company, demolition, repair, keeping us informed every step of the way.  We hope not to need their services again, but if we do, they definitely are out go to! Thank you for the awesome job y'all did!

Responsive, professional, always on time, great follow up, absolutely know all the intricacies and details of their business.  These guys are experts who are proactive, listen and explain everything and then do it right.  They know how to work with insurance companies.  They referred me to a company for a portion of the demo that was able to save my entire kitchen counter top.  The best.

I had Scott from SERVPRO out to my house to dry out and clean up after a water pipe leak in my bathroom. He had come out to address my issues immediately. They set up all the equipment to dry out my walls and floors. It was all dry after about 2 days. They also made sure there was no moisture left in the walls. Very professional service, and they have gained a customer for life. All though I hope to not have any more water leaks! But if I do, they will be the first ones I call!

Unfortunately we had a drain leak in our bathroom wall. SERVPRO was responsive, professional, provided quality work, and finished in a timely manner. I would definitely recommend SERVPRO for your restoration needs.

It's very rare for me to write a review, but when I encounter the outstanding service that I received from Scott and his team at SERVPRO, I feel that it warrants the time.  

My upstairs neighbor had a water leak, which ended up coming through my ceiling, damaging my drywall and soaking the wood frame.  I had no idea what steps needed to be taken or where to begin.  Both my insurance agent and my neighbors highly recommended SERVPRO, and I can see why.  They not only walked me through the entire process, exceeding their services, they also helped me to arrange for the drywall and painting. Their service was impeccable, they always gave a very tight window of when they would show up, and were never late.  They were quick, friendly, clean, officiant, they listened to me and were extremely reassuring.  I give them a solid 10!

Have you just been wiped out? Then you'll want Scott - NOW. I'm writing this three days into a major flood, and on a weekend- Scott has been here everyday as well as tending to other customers at the same time! I am extremely impressed with his and his crew's work ethic. I'm going through this flooding issue a second time in about a year (due to the city's crappy infrastructure) - and SERVPRO has been an actual dream to work with. These guys had me dug out, mud'ed out, washed, and in the process of drying before anyone else on the street! Like I said, they are still working on my place as I write this - but the care & professionalism by Scott & crew has been so impressive that I just had to write this. THANK YOU SCOTT & SERVPRO TEAM!!

SERVPRO of Coronado / Imperial Beach / National City did a very professional job with our recent flood. They were very good at communicating each step of the process so I knew what was going to happen, when and why. Please know that all Water/Fire mitigation companies and franchise are "not equal". There is a BIG DIFFERENCE in level of professionalism, so I would really recommend you call SERVPRO of Coronado/Imperial Beach/National City before you make any decisions with other vendors.

Scott was amazing.  We had a pipe burst in our house and while the experience of it could not have been worse, Scott and the SERVPRO team could not have made it any better.  The team was courteous, helpful, and went above and beyond.  Scott's concern for the health and welfare of our family was incredible.  Thank you so so much for a job well done!

The condo next door to me had a flood the water from their flood found its way into my condo's walls and floor. SERVPRO was called in for emergency help. They worked neatly and efficiently to help me regain control of my home. Their concern for the health and safety of my dog and myself was outstanding. Thank you SERVPRO of Coronado / Imperial Beach / National City for a great job in completing the restoration of my home.

"Just wanted to let you know that I was very pleased with your recommendation of Mike at SERVPRO of Coronado. He inspected my downtown unit Monday and let me know there was no longer any moisture, it was completely dry, and that there was actually no need for his services. He was also able to recommend a company to test my air quality. It's unusual to find a contractor that doesn't try to sell you on something unnecessary. I would certainly recommend Mike to your other clients."

SERVPRO was very kind and professional. Mike always was willing to explain the process and provide updates throughout the process. They were very understanding of my work schedule.

I could not have asked for better, more professional, and friendly service. Thank you!

Service was great, employees were very kind and courteous.  I hope I never need them again, but if I do, I will definitely call them again.  

I would highly recommend. Very pleasant to have in my home. Work was up high standards.  Happy I called them!

They were very responsive, thorough, follow up and communicated often and clearly!

I could not be happier with SERVPRO.  We had a flood so they came and packed everything up and took it off site until all the work was completed.  They removed cabinets and drywall, then sanitized everything. Then they brought everything back, they even stayed and helped unpack it all. Very professional and friendly.

SERVPRO Coronado is excellent.  The recent storms cause damage to my roof and the interior of my home.  SERVPRO Coronado is professional and organized. I felt confident knowing that they had my best interest in mind and made quick work of the damage, and left my home clean and safe.

Completely satisfied with my SERVPRO experience!!! They came out to my property within a timely manner and were able to take care of my water damage/ mold situation. Team members were very polite and knowledgeable, being able to answer all my questions.

Thanks again for the help!

Wonderful to work with! Scott and his team are very knowledgeable and easy to work with. Highly recommend working with them!

Mike and his team are professional, on time, helpful and a pleasure to work with. 
In a business, where clients are generally going thru an expected loss or damage, Mike's team makes it as seamless as possible.  A true professional.

SERVPRO Coronado/IB/National City was punctual, efficient and thorough.  This is a very professional office.  We will definitely call them again if the need arises. 

SERVPRO of Coronado / Imperial Beach / National City helped me with an extensive post-fire pack-out and cleanup. I could not have been happier with the professionalism and thoroughness of this specific branch of SERVPRO. I feel confident that whatever aspect of service for you they undertake, they will make sure that it is done right and that you are satisfied. I do not think that I have ever been happier with a service company. I wish them all well because they are THE BEST!

Many thanks to SERVPRO of Coronado / Imperial Beach / National City team for putting us at ease and a job well done. They were very professional in every aspect of their performance, but especially in the way they treated our home and us. Their dress code, teamwork and excellent customer service did not go unnoticed. WAY TO GO! We'll not hesitate to refer you to our friends and others.

Responsive, professional, always on time, great follow up, absolutely know all the intricacies and details of their business. These guys are experts who are proactive, listen and explain everything and then do it right. They know how to work with insurance companies. They referred me to a company for a portion of the demo that was able to save my entire kitchen counter top. The best.

This team provides EXCEPTIONAL service!

Mike and his team were great to work with and very professional. I am very satisfied with the work performed.

Simply put, a great job was done at my home by a GREAT team!

Mike and his team were outstanding and kept me informed! I would recommend them to everyone in need of service.

SERVPRO of Coronado / Imperial Beach / National City was top notch in every way. They listened and worked with me and ultimately solved my problem at a much lower cost than other vendors had quoted me. This team is truly outstanding in every aspect of service. Excellent job!

"When SERVPRO of Coronado / Imperial Beach / National City arrrived, water was still leaking into our bedroom from an unknown source. They were able to help us immediately by extracting the standing water and recommending a plumber to stop the leak. They stayed until the plumber arrived and then immediately went about drying out our house. We were very pleased with the speed and level of service we received from them. Outstanding work by a great team".

"My wife and both work 3rd shift, so we really appreciated SERVPRO of Coronado / Imperial Beach / National City working with our schedules. Their knowledge and professionalism really helped put us at ease with the water damage we recently had at our home. We would definitely recommend them to our friends"

"We had a large water damage last month, and SERVPRO of Coronado / Imperial Beach / National City did exactly what they said they were going to do. They communicated with us clearly throughout the process and because of that, our church was able to re-open on schedule."

"SERVPRO of Coronado / Imperial Beach / National City arrived late on a Friday night and worked through the weekend putting our home back to normal. We would definitely recommend this particular franchise to any friends or family that experience a water damage in the future."

"We were very pleased with the level of service provided by SERVPRO of Coronado / Imperial Beach / National City on the water damage at our home last month. They made dealing with a tough situation a lot easier."

"SERVPRO of Coronado / Imperial Beach / National City was an absolute pleasure to deal with. It was a very difficult situation with family arriving into town soon. Simply put, they know their job and they do it very well"

"SERVPRO of Coronado / Imperial Beach / National City did an excellent job on the recent water damage we had at our home. They really listened to our concerns and did a great job of communicating with us throughout the process."