Recent Why SERVPRO Posts

Does SERVPRO Charged For An Inspection?

9/6/2022 (Permalink)

SERVPRO Vans And Pods Need A Free Inspection? Please Call (619) 435-0365

SERVPRO of San Diego Bay SW/Coronado prides itself in being faster to any size disaster.  

Because we are a preferred vendor for all major insurance companies, an estimate is not needed.  We work off of the same price list, so the insurance companies typically want us to get started right away to help minimize the damage. 

Listed below is a timeline showing reasons why an immediate response helps minimize the damage and restoration cost. 

IICRC Standards

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants. 

Google Review

9/6/2022 (Permalink)

Extracting Water Have Questions? Please Call (619) 435-0365

SERVPRO of San Diego Bay SW/Coronado is happy to share it's latest Five Star Google Review.  We take our reviews very seriously and are appreciative of anyone who takes time to share their experience with us.  

We know there are a lot of choices out there when it comes to restoration companies, so we are grateful for the opportunity to help out whenever it presents itself.  

Google Reviews

"Johnny and his team went beyond the call of duty when we called them about a potential leak resulting in mold issue. They addressed the problem like pros and were able to stop the source of the leak that 2 other companies couldn’t find. Thank you so much for saving the day for us! Appreciate you and your team so much! I would refer anyone I know to these guys!"

Water Damage San Diego

5/31/2022 (Permalink)

SERVPRO Truck and Vans Fire & Water - Cleanup & Restoration (619) 435-0365

This client had a pipe burst in her home in San Diego, CA.  Due to the number of rooms that were affected, a storage POD was required, so that that the family's personal belongings could be stored.  

SERVPRO of San Diego Bay SW/Coronado is a preferred vendor with all major insurance carriers, including Farmers, who was the carrier on this particular job.  

We were able to coordinate with the adjuster and communicate with the client every step of the way.  The client was happy with the work we did and was kind enough to leave us a 5 Star Google Review. 

5 Star Google Reviews

"Our house was damaged by water and mold due to several plumbing issues. SERVPRO made this very difficult situation manageable. They handled everything with care, respect and professionalism. They were diligent in communicating an update during every step of the process. So happy to have been able to count on their exceptional service." -Vivian 

 

Free Inspections for Water Damage

3/1/2022 (Permalink)

Van responding to water damage in San Diego Have Water or Flood Damage? Call Us Today – (619) 435-0365

What happens once you call your insurance agent after you experience a water loss?  Hopefully someone is taking a look at the damage prior to filing a claim. As a courtesy to our clients, we will go out and provide a free inspection. Most insurance companies will leave a claim on your record even if no money is ever paid out, so you want to be educated prior to filing a claim. 

Over 50 Google Reviews

There are a lot of moving parts when someone is going through their insurance company after experiencing a water damage loss.  SERVPRO of San Diego Bay SW / Coronado works with all major insurance companies and is in constant contact with all parties involved. 

Listed below is a 5 Star Google Review from a local insurance agent in Coronado, Ca.  

"SERVPRO of San Diego Bay SW/Coronado provide excellent customer service and quality work. I’ve referred clients to them and have always received positive feedback during and after the process. Johnny and his team are professional and responsive throughout the process." 

Does SERVPRO work with Insurance Companies?

2/17/2022 (Permalink)

SERVPRO trucks at a Coronado water damage emergency Have Questions? Please call (619) 435-0365

SERVPRO of San Diego Bay SW/Coronado works directly with all major insurance carriers.  

SERVPRO of San Diego Bay SW/Coronado understands that an insurance agent or adjuster, has a responsibility to keep claims costs down while still providing the best services possible for their customers.  Listed below are a few reasons why SERVPRO of San Diego Bay SW/Coronado is a preferred vendor for insurance carriers. 

Google Reviews

Emergency Response to Claims

Restoring property is our first priority. Our customers appreciate the immediate response and you will know everything is being done to limit the damage.

Pretesting Reduces Claims Expense

Restoring property is less expensive than replacing property. Claims Professionals know the rule is, "Restore whenever possible, replace only when necessary." We make sure pretesting is completed on every loss to determine restorability.

Electronic Claims Information

Our Claims Information Center provides fast, accurate information including:

  • A Complete Electronic Job File.
    • First Notice of Loss.
    • Detailed Estimate.
    • Digital Loss Photos.
    • Scanned Forms and Paperwork.
    • All delivered by email or hard copy.
  • On-line Access to All Files.
    • New Assignments.
    • Pending Jobs.
    • Completed Jobs.
  • Informative Reports to Improve Results
    • Job Cost Data.
  • Performance Comparison to Industry Standard. 

Who Do I Call After A Pipe Behind Drywall Burst?

10/6/2021 (Permalink)

Infrared Camera Need a Free Inspection? Please Call (619) 435-0365

SERVPRO of San Diego Bay SW/Coronado responded to this call in San Diego, CA.  The homeowner walked into the garage to find a puddle of water and realized it also affected her bedroom.  

We were able to do a free inspection, moisture map the affected area and begin work right away.  The homeowner was so impressed with our ability to work with her insurance company that she left us a five star google review. 

Google Reviews

"The work provided by SERVPRO was exceptional. They were efficient, helpful, professional and extremely knowledgeable. They took time to answer any of our questions. This was the first time we had to go through this emergency situation since owning the house for more than 30 years but they made it a lot easier and less stressful for us. I would recommend them to anyone in need. Thank you Scott, Johnny and Martin. You guys are the best." 

Does My Insurance Cover A Water Heater That Burst?

8/30/2021 (Permalink)

Dehumidifier used for water mitigation in Eastlake Ca Have Water or Flood Damage? Call Us Today- (619) 435-0365

SERVPRO of San Diego Bay SW/Coronado responded to this emergency call in Eastlake, CA. The homeowner heard what sounded like someone taking a shower outside, only to find that his water heater had burst from the outside closet.  

Unfortunately for this homeowner the damage was already done.  SERVPRO of San Diego Bay SW/Coronado was able to discover, during our free inspection, that the walls and flooring had been damaged in the bedroom next to the water heater closet.  

Once the client filed a claim we were able to begin work right away.  We were able to finish demolition in one day and picked up our equipment after three days of drying.  

Most homeowners are unaware that an insurance company typically doesn't cover the cost of a new water heater, but does cover the damage that the water heater caused.  

Google Review

The homeowner was so happy with SERVPRO of San Diego Bay SW/Coronado that he left us a Five Star Google review.  

Five Star Google Review for Water Remediation Services

6/9/2021 (Permalink)

We Are Open Sign Fire & Water - Cleanup & Restoration 24/7 Emergency Service (619) 435-0365

SERVPRO of San Diego Bay SW/Coronado received a call from this homeowner in Imperial Beach.  He woke up to a pipe bursting in his living room.  Listed below is his five star google review.  

Google Reviews

"It's a terrifying thing when you wake up in the morning and go out into the hallway and find you are standing in 3" of water soaked carpet, on the 2nd floor of a wood building. I was recommended by the local plumber who came and discovered the cause to contact SERVPRO which I did immediately. Within hours the response was overwhelming. I opened the garage door and 7 or 8 techs carrying blowers and vacuums came sweeping in. It felt good as a small business owner in San Diego to feel like Mike Barsnica and the crew had my back. They knew what to do, and did it immediately. And calmed my nerves, no small feat! lol Mike kept me informed thru the entire process and worked around the fact that I needed to stay here during every day of the clean up, demo to finish. They gave me enough space to make it work. It was not an easy, or fun process, but the managers and crews were all top notch. I deal with the HVAC trades in my business life everyday, for 30 years. I notice a high level of professionalism when I see it. Can't recommend you folks enough. Thanks for giving me my home back." Bill B

Does My Home Need To Be Tested For Asbestos?

3/8/2021 (Permalink)

Drywall Cuts in Bathroom Have Water or Flood Damage? (619) 435-0365

SERVPRO of San Diego Bay SW/Coronado takes pride in coordinating all needed work for a residence or business that has experienced water damage. 

Depending on the age of a home it could be tested for asbestos and if it comes back positive an abatement would be needed.  

APCD

This client had a leaking pipe in the bathroom wall and unfortunately it came back positive for asbestos.  Not only were we able to coordinate the testing, but we were able to get the abatement coordinated to work with the clients schedule.  Below is the 5 Star Google review she left. 

"Scott and his team did a great job! They were responsive, on time, professional and kept my home feeling safe even while performing water damage clean up.  He organized abatement for us as well making this process much simpler for us during an expected time.  Definitely recommend working with this team!" 

Google Review

8/18/2020 (Permalink)

Employees in PPE SERVPRO of San Diego Bay SW / Coronado provides free inspections. Please call (619) 435-0365 to schedule

SERVPRO of San Diego Bay SW / Coronado takes great pride in providing excellent customer service.  Listed below is the latest 5 Star Google Review we received for a deep cleaning in San Diego County.  

Google Reviews

"We were in an emergency situation and needed new floors and a deep clean of our entire house in short time. They came in and packed everything out of our house and into PODS for the flooring. All the old flooring throughout the house was ripped up and hauled off and the new flooring went in without a hitch. They arranged painters to attend to two rooms that needed fresh paint after much hole repair and patching. Finally, everything was moved back into our house. Every item and surface space was cleaned and sanitized. Our air was sanitized and our house was spotlessly clean when we came home. Everything was done with great care and on time, beautifully. We highly recommend Mike, Scott and the whole team there!"

5 Star Google Review

8/3/2020 (Permalink)

SERVPRO Truck and Storage Pod SERVPRO of San Diego Bay SW/Coronado provides Free Inspections. (619) 435-0365

SERVPRO of San Diego Bay SW/Coronado is happy to share another 5 Star Google review.  We are happy to have relationships with a number of people from various industries throughout San Diego and it's surrounding areas.  

This review is from a Real Estate Agent in San Diego that has referred a number of her clients to SERVPRO of San Diego Bay SW/Coronado.  

San Diego Real Estate

"It’s so hard to find great service, great prices and people who actually know what they’re doing these days. I can’t speak more highly about the experiences I have had in the past using SERVPRO. I’m a local real estate agent and having good quality people in your contacts, who you know do an excellent job is a must. I have had positive experiences personally with SERVPRO and that’s why I recommend them to any of my clients who need their services. Peace of mind and great service." Erica B   

We are Cleaning Experts

3/17/2020 (Permalink)

Certified Cleaning Brochure SERVPRO of San Diego Bay SW / Coronado (619) 435-0365

SERVPRO of San Diego Bay SW / Coronado is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards. 

CDC

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of San Diego Bay SW / Coronado at (619) 435-0365

Imperial Beach Networking Breakfast

2/27/2020 (Permalink)

Imperial Beach Pier We are proud to serve our local communities (619) 435-0365

This morning provided an exceptional view and a great opportunity to enjoy breakfast with the Imperial Beach Chamber of Commerce.  

The chair of San Diego County Board of Supervisor, Greg Cox was there to highlight some of the activities and initiatives going forward in 2020.  There are a lot of programs being put in place by Greg Cox and his team to help with the homeless population in Imperial Beach and it's surrounding areas.

Supervisor Greg Cox

We also were lucky to see the Imperial Beach Fire Department receive a Pelican light donated by the Woman's club.  

With over 1700 SERVPRO's, we are lucky to have the opportunity to be locally owned and operated.  Our goal in 2020 is to be more active in our local communities and we look forward to continue doing so.  

Water Damage Caused by Rain

2/10/2020 (Permalink)

SERVPRO Van in the rain 24/7 Emergency Service Fire & Water-Cleanup & Restoration (619) 435-0365

SERVPRO of San Diego Bay SW / Coronado Why SERVPRO News And Updates

Rain is very important for the natural environment but it can become a problem if it gets into your home.  One of the most common sources of water damage in a home is rain and it can get into your home in so many ways.   

Excessive rainfall can lead to considerable damage in a home as it has the potential to flood basements, ruin foundations and building materials, and contribute to mold growth.  

Rain water can spread within a home by getting absorbed into porous building materials and if the problem is not dealt with right away, the damage can become extensive.  The following are some of the ways rain can cause damage in your home:

  • Seepage: Rain commonly enters homes by seeping through cracks in the foundation. This is much more likely to happen if the gutters are not draining properly and rain water gathers near the sides of the house.  Too much seepage can begin to ruin the foundation.
  • Roof Leaks: If there is any damage to the roof, rain water can leak into the attic or upper floors and cause structural damage to the walls and ceilings.
  • Flooding: Excessive rain can lead to flooding in your home which causes extensive damage and brings in microorganisms that can be harmful to your health.
  • Mold: Rainy or wet conditions contribute to mold growth because mold needs moisture to thrive. Mold not only causes serious property damage, but also threatens your health.  

SERVPRO of San Diego Bay SW/Coronado is here locally to answer any questions you might have.  

Google Review Water Damage San Diego

2/6/2020 (Permalink)

Servpro Box Truck Have Questions? Call Us Today – (619) 435-0365

We love sharing letters and testimonials from our satisfied customers. Here is one we received after a flood in North Park, Ca. 

David, had a major flood due to a 90-year-old water main that burst, creating a sink hole, which caused flooding in homes, streets, and parks.  

"Have you just been wiped out? Then you'll want Scott - NOW. I'm writing this three days into a major flood, and on a weekend- Scott has been here everyday as well as tending to other customers at the same time! I am extremely impressed with his and his crew's work ethic. I'm going through this flooding issue a second time in about a year (due to the city's crappy infrastructure) - and SERVPRO has been an actual dream to work with. These guys had me dug out, mud'ed out, washed, and in the process of drying before anyone else on the street! Like I said, they are still working on my place as I write this - but the care & professionalism by Scott & crew has been so impressive that I just had to write this. THANK YOU SCOTT & SERVPRO TEAM!!"

Have Questions? Call Us Today – (619) 435-0365

IICRC Certified Firm

2/6/2020 (Permalink)

2020 IICRC Certification Have Questions? Call Today – (619) 435-0365

SERVPRO of San Diego Bay SW/Coronado is a certified firm of The Institute of Inspection, Cleaning and Restoration Certification.  The IICRC creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

Institute of Inspection Cleaning and Restoration Certification

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Imperial Beach Clean-Up

1/24/2020 (Permalink)

SERVPRO family member helping pick up litter Have Water or Flood Damage? Call Us Today – (619) 435-0365

SERVPRO of San Diego Bay SW/Coronado takes pride in getting involved with the community it serves.  On Martin Luther King Day a few team members, including family, attended the Imperial Beach Cleanup at the beloved Rose Teeple Park. 

This great event was organized by 'I Love a Clean San Diego'.  It was a beautiful day to be outside serving the community.  

I Love A Clean San Diego

SERVPRO of San Diego Bay SW/Coronado picked up litter from around the neighborhood to beautify the local community.  We are waiting to get the final numbers, but in 2019 over 1,000 pounds of trash and recyclables were removed from the local environment.  

SERVPRO of San Diego Bay SW/Coronado would like to thank 'I Love a Clean San Diego' for organizing this great event.  We look forward to participating in other events in 2020 and doing our part to make our community the best it can be.  

Five Star Water Damage Review

1/2/2020 (Permalink)

Servpro Van behind the warehouse Have Questions? Call Us Today- (619) 435-0365

This is a client that experienced water damage for the second time in the last couple of years.  Listed below is her five star yelp review.  

"HIGHLY HIGHLY RECOMMEND! SERVPRO of Coronado responded to my call on Friday evening and was at my house within an hour after an unforeseen leak occurred in my second story master bedroom.  On the initial call, we were advised what actions to take right away before they arrived.  Once at our home, a survey of the area where the leak as well as adjacent walls and floors occurred, and a recommendation for a dry out was implemented.  We were in very active touch via text throughout the weekend to monitor the progress and 2 additional visits occurred the following week to determine the progress.  Ultimately a dry out was all we needed and SERVPRO's immediate response helped save us thousands of dollars as well as an insurance claim for damage.  We were so impressed with their professionalism, customer service, expertise and response time.  Of note, the same chapter of SERVPRO responded to another serious water damage issue that occurred in our prior home a couple of years ago and I was equally impressed with their service.  Will always use and recommend in the future if need be" 

Sarah S. 




Water Leak San Diego Ca 92154

12/2/2019 (Permalink)

Dog with SERVPRO hat Have Questions? Call Us Today – (619) 435-0365

As a courtesy to the insurance agents that we work with, SERVPRO of Coronado / San Diego Bay SW provides free inspections to their clients. 

We happily provide this service, which allows us to get an understanding of the scope of a job. 

We take pride in communicating with each potential client on what was found during the free inspection, so that they can make an educated decision with their agent, if a claim should be made or not.  Listed below is another 5 Star Google review we recently received. 

"I’m very happy with the service I received from SERVPRO. I was treated with respect and everything was handled in a very professional way. The most important part was the way the SERVPRO team were able to accommodate their work schedule since my work schedule is from 6:30 to 6:30 all week. If I have the opportunity, I will highly recommend SERVPRO . Thank you SERVPRO!"

Water Heater Leak in San Diego CA 92107

8/5/2019 (Permalink)

24/7 Emergency Service Fire & Water - Cleanup & Restoration (619) 435-0365

This is a water damage job that was caused by a water heater leak in San Diego, CA.  The affected areas of this garage was the drywall and flooring.  Both the drywall and flooring needed to be removed in the affected areas due to bound water and insulation removal. Laminate wood flooring was also removed due to presence of vapor barrier beneath the flooring.  

SERVPRO of Coronado / San Diego Bay SW was able to preform the demolition and dry out work.  Listed below is a review that was left by our client.  

"I was referred to SERVPRO when my water heater blew in the garage, and the water leaked inside the walls. Scott came in, explained everything in details, and checked for wet spots inside the wall and floor.
All employees were very polite, always on time, and left the place very clean. In the end, they did a great job, and I will definitely use them again if I ever need (I hope I don't!).
Before hiring any water damage restoration service in San Diego, I highly recommend you speak with Scott." 

SERVPRO of Coronado / San Diego Bay SW is locally owned and operated and is dedicated to being faster to any size disaster.  

Have Questions? Call Us Today – (619) 435-0365

Children and Fire

7/4/2019 (Permalink)

 SERVPRO Disaster Recovery Team Trailer Have Questions? Call Us Today-(619) 435-0365

Many Children who set fires lack both supervision and fire safety education.  The following are a few things, according to the Burn Institute, that you can do to make sure your children are safe.

        Educate your children that: 

  • Fire is a tool, not a toy. 
  • Fire is dangerous and that it can kill. 
  • All fires, even small ones, can spread quickly.
  • Even adults must follow fire safety rules. 
  • Leave matches alone.

       Other things you can do:

  • Supervise children at all times
  • Store matches and lighters in a secure place away from a child's reach 
  • Occasionally check under your child's bed and inside the closets for burned materials. Parents often discover the first signs of evidence that a child may be playing with fire. 
  • Teach children not to touch matches and lighter, but to tell an adult where they are and have the adult put them in a safe place.
  • Explain the importance of only using matches as a tool and when an adult is present. 

SERVPRO of Coronado / San Diego Bay SW is proud to serve our local communities.  

Scald Injuries

7/1/2019 (Permalink)

SERVPRO of Coronado / San Diego Bay SW (619) 435-0365 (24/7 Office)

The definition of a scald is "a burn injury caused by hot liquid, steam or food." The following is some information provided by the Burn Institute to prevent Scald Injuries from occurring. 

The #1 Place Scald Injuries Occur is in the kitchen

  • Use back burners and turn pot handles backwards
  • Never carry a child while cooking
  • Use oven mitts when cooking or handling hot food and drinks
  • Got a kid, get a lid on your hot coffee and tea

The #2 Place Scald Injuries Occur is in the bathroom

  • Set your water heater to 120 degrees or less 
  • Check the water temperature before putting a child in tub or shower. 100 degrees or lower is safe for children. 
  • Supervise children in the tub 

      Top 3 Steps to prevent scalds

  • Child Supervision- Always watch your children because scald accidents can happen in a flash with a splash
  • Household Modifications-Make small changes to high-risk areas of the home like the kitchen and bathroom
  • Everyday Precautions- Take simple safety measures, such as making the kitchen a "Hot Zone" when cooking. 

Have Questions? Call Us Today – (619) 435-0365

Water Damage San Diego, Ca 92113

2/5/2019 (Permalink)

Flooded Warehouse in San Diego

SERVPRO of Coronado / San Diego Bay SW responded to this flooded warehouse in San Diego, Ca.  This warehouse is approximately 6000 square feet and 90% of the warehouse was affected by standing water.  There are a number of reasons why your San Diego home or business could flood including the following: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your property
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more 

SERVPRO of Coronado / San Diego Bay SW was able to assist in packing out the contents of this warehouse in order to dry out this facility properly.  

We are Water and Flood Damage Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment 

Have Water or Flood Damage?
Call Us Today – (619) 435-0365